1.3 Update SA Information

Reference: Stop Premise Based Service Process Model - Page 1 for the associated business process diagram.

Actor/Role: CC&B

Description: Any updates for the Service Agreement are made in CC&B.

Entities to Configure

•	Installation Options

•

SA Type

Available Algorithms

•	C1-SAI-INFO - This Installation algorithm formats the “SA Information” that appears throughout the system.

•	C1-SAT-INFO - This SA Type SA Information algorithm formats the “SA Information” that appears throughout the system.

•	LL REV - This initiate a stop for a SA algorithm causes service to be started under a landlord's account when a tenant stops service at a service point covered by a landlord agreement.

•	C1-SAIS-ST - This SA Type initiate stop SA algorithm automatically stops a pending stop service agreement (instead of waiting for the background process that transitions SAs from pending stop to stopped).

•	CI_SASPFWCRE - This algorithm type causes field activities to be created for pending start and pending stop service agreements shortly before the pending start / stop date IF FIELD ACTIVITIES DO NOT ALREADY EXIST.

•	SSFW-INTV MR - This algorithm creates a start or stop meter read and updates the SA/SP with the meter read if the SA/SP is associated with an interval meter.

Business Object

•	C1-AccountManagementSA - Service Agreement - Account Management

•	WX-ServiceAgreement - This business object is used to read an instance of a service agreement.

•	CI_SAInfo - SA Information

•	CI_DepositSAAmount - Maintain Deposit SA Amount

•	C1-SAServiceTaskDetails - SA Service Task Details BO

•	C1-MDM1SA (CC&B - MDM Integration) - SA Information for MDM1 SA Sync

•	C1-MDM2SA (CC&B - MDM Integration) - MDM2 SA

•	C1-NMSSA (CC&B - NMS Integration) - SA Information for NMS Sync

•	C1-NextScheduleReadDate - MDM Next Read Schedule Read Date. This business object is used to read, add, and update an SA characteristic that holds the next read schedule date.

•	C1-PPBSA - This business object is used to retrieve details for a prepaid biller's (PPB) service agreement.

•	C1-SABasic - Service Agreement Basic

•	C1-SAContractDetails - Service Agreement Contract Details

•	C1-SARelationship - SA Relationship BO

•	C1-SARelTypePhysicalBO - Physical BO for SA Relationship Type

•	C1-SATypeStartOptionPhysicalBO - Physical BO for SA Type Start Option

•	C1-SATypeBasic - SA Type Basic

•	WX-SAType - Service Agreement Type

•	CI_SAType - SA Type Basic

•	CI_SATypeStartOptionRequired - SA Type Start Option Required

•	C1-SATypePhysicalBO - Physical BO for SA Type

•	C1-SATypeSARelTypePhysicalBO - Physical BO for SA Type SA Relationship Type

•	C1-ServiceRequestIntegration - This business object captures additional configuration required by the service request integration.

•	C1-ServiceRequestFieldActivity - Service Request Field Activity

•	C1-FASyncRequest - FA Sync Request